Account Strategist, AdWords - Beijing

This position is based in Beijing, China.

The area: Online Sales and Operations

The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.

The role: Account Strategist, AdWords

As an AdWords Account Strategist, your main responsibility is to manage relationships with existing advertisers in a specified business vertical(s). You will help drive business revenue growth across a variety of verticals and regions. You will manage client advertising accounts by responding to inquiries by phone, email, and live chat. Account Strategists also need to analyze and optimize advertising campaigns of existing clients in a specified vertical.

Responsibilities:

• Provide excellent customer service to Google's advertisers. Proactively and creatively identify and solve client problems.
• Build strong relationships with customers and educate them on new product features.
• Learn and work with Google's ongoing development of advertiser products to maximize client campaign results.
• Optimize keyword lists and ads in order to maximize advertisers' ROI.
• Leverage all available resources including Optimization, Marketing, and Technical Support. Identify opportunities to increase advertiser performance and investment.

Requirements:

• BA/BS degree preferred with a strong academic record. Higher level degree a plus.
• At least three years account management, sales, or marketing experience required.
• Detail oriented, with the ability to quickly complete a large volume of high-quality work.
• Excellent written and verbal communication skills.
• Proven record of successful process management and relationship development with large clients.
• Excellent analytical skills.
• Experience presenting to varied audiences through phone.